Legal
Sub-processors
Companies that process personal data for Oasis SoftApp Services to run HotelSimplify: what they do and where the data is processed.
| Company | What it does for us | Personal data | Where |
|---|---|---|---|
| Razorpay Software Private Limited | Online payments by guests and travel agents, refunds, and splitting an agent's payment between the hotel and Oasis. | Payer's name, mobile number and email, amount and booking reference. For hotels and agencies paid through split payments: business, tax and bank details given at sign-up. Card, UPI and bank details are entered on Razorpay's own pages. | India |
| PayU Payments Private Limited | Online payments for hotels that choose PayU, and refunds. | Payer's name, mobile number and email, amount and booking reference. Card, UPI and bank details are entered on PayU's own pages. | India |
| Channex | Sends a hotel's rooms, prices and availability to online travel agents such as MakeMyTrip and Goibibo, and brings their bookings back. Used only by hotels that connect OTAs. | Booking details from the OTA: guest name and contact details, stay dates, rooms, price and payment status. | Outside India (Channex is a UK-registered company) |
HotelSimplify itself runs on servers managed by Oasis SoftApp Services. A hotel decides what it records about its guests; Oasis processes that data on the hotel's behalf, as our privacy policy explains.
We update this page before we add a sub-processor. Questions or complaints: write to our grievance officer.
