Legal
Grievance officer
If you have a complaint about how HotelSimplify or Oasis SoftApp Services handles your personal data, or about our service, write to our grievance officer.
- Grievance officer
- Proprietor, Oasis SoftApp Services
- Address
- Oasis SoftApp Services, Baggikhana, Jodhpur, Rajasthan
We acknowledge your complaint within 24 hours and aim to resolve it within 15 days. Please tell us your name, how to reach you and what happened; if it is about a stay, add the hotel's name and your booking or invoice number.
Guests of a hotel: your stay details belong to the hotel you stayed with. To see, correct or erase them, ask the hotel first; we help the hotel respond. If the hotel doesn't, write to us.
See also our privacy policy and the list of sub-processors.
